The Service Station - Louisville's BEST Burgers & BBQ

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Privacy Policy

Privacy Policy for The Service Station

Effective Date: June 16, 2025

Welcome to The Service Station (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website at https://louisvillefoodstation.com.

1. Information We Collect

Information You Provide:

Name, phone number, email address
Billing and shipping address
Reservation or order details
Communication preferences (e.g., SMS opt-ins)

Information We Collect Automatically:

IP address, browser type, device type
Pages visited and time spent on the site
Referral URLs and location (approximate)
Cookies and usage tracking via analytics tools

2. How We Use Your Information

We use your information to:

Confirm orders or reservations
Send SMS/email updates if you opted in
Provide customer support
Improve our website and service offerings
Ensure legal and platform compliance (e.g., SMS opt-in consent)

3. Sharing of Information

We do not sell your personal information. We only share data with:

Payment processors and service providers (e.g., email, SMS platforms)
Legal authorities if required by law
Platforms like Google Analytics for website optimization

4. SMS Communication

By providing your phone number and opting in, you agree to receive text messages related to your order, reservation, or occasional promotions. You can opt out at any time by replying STOP.

5. Data Security

We use SSL encryption and secure third-party tools to protect your data. While no system is 100% secure, we take reasonable measures to safeguard your information.

6. Your Rights

You may: